Scottsdale man desires journey insurance coverage to reimburse him $4,400

SCOTTSDALE, AZ (3TV/CBS 5) – Bob Stamper is retired and makes use of his time to journey all over the world. “I have been to the Galapagos, Italy, Africa, Egypt and Israel. So, 5 of them,” Bob mentioned of the nations he is already visited.

Bob’s most up-to-date journey was to Israel, a trip that price a reasonably penny. So, previous to leaving, Bob bought journey insurance coverage via an organization referred to as Allianz to guard himself financially. “Does journey insurance coverage offer you a peace of thoughts?” On Your Aspect’s Gary Harper requested. “Sure, very a lot so,” Stamper mentioned. It is a good factor Bob had that journey insurance coverage. As required, Bob needed to take a COVID take a look at earlier than returning again to the States, and the information was not good.

“I am taking the COVID take a look at earlier than we go to dinner. And optimistic!” Stamper mentioned. “They mentioned, ‘You are not going house. You are not going to dinner. Return to your room and keep for 5 days.’” That is what Bob did. He quarantined at his luxurious resort in Tel Aviv, which can not sound dangerous, but it surely prices this retiree hundreds of {dollars} out of pocket paying for the resort room and new airline tickets to return house.

“Who foots the invoice if you’re quarantined?” Harper requested. Stamper mentioned, “You pay for the whole lot. However the insurance coverage is meant to reimburse you for something because of the journey being interrupted.” In all, Bob was out round $4,400, so he turned to his journey insurance coverage firm, stuffed out the declare and supplied receipts asking Allianz to be reimbursed.

Almost three months later and after quite a few telephone calls and emails to the corporate, Stamper says he is nonetheless ready to be reimbursed. “Effectively, one in all my largest complaints with the corporate, Allianz, you’ll be able to’t speak to a human being who may give you any solutions.” Pissed off, Bob bought a maintain of On Your Aspect and requested if I might assist get his cash from Allianz.

“They will pay much more consideration to you than Bob Stamper merely sending them an e-mail.” And that is precisely what occurred. After I reached out to Allianz and requested them to overview Bob’s paperwork, the insurance coverage firm instantly resolved the difficulty by saying they’re mailing Bob a examine for $4,400.

Bob says he is grateful to On Your Aspect for making it occur. He additionally says in terms of future holidays, he might think about one other journey insurance coverage firm. “There are different firms that provide journey insurance coverage which can be aggressive with Allianz. So, that is not an issue.”

The insurance coverage firm by no means did say why they have been sitting on this viewer’s paperwork for thus lengthy. However as soon as he will get that examine, I am going to let in a comply with up report.